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Microsoft® Customer Relationship Management (CRM)

Improve Efficiency, Productivity, Profitability, and Customer Satisfaction with Microsoft CRM

Customized, Optimized, Cost-Effective Microsoft® Customer Relationship Management (CRM) Solutions

Leveraging the power of Microsoft® Customer Relationship Management (CRM) to integrate, organize, centralize, and streamline your data, business processes and communications is one of the most strategic decisions that an organization can make – one that provides lasting returns and a competitive edge.

We implement, update and enhance CRM for our clients. Quadrus has over a decade of experience providing end-to-end Microsoft® Dynamics solutions. We have helped many small, medium and enterprise clients across multiple industries improve productivity and efficiency, performance, and customer satisfaction.


Our client management system is reliable and enabled us to meet our expanding needs. Quadrus has been a true and trusted partner to The DI for more than 10 years.

The DI (Calgary Drop-In and Rehab Centre)

Why Microsoft® Dynamics?

Cost-effective and highly scalable, customizable, and extendible, Dynamics can meet the immediate and future needs of organizations of all sizes. Its familiar interface makes it intuitive and pleasing to users, it has excellent analysis and reporting tools, it is shareable across multiple platforms and applications, and is accessible anywhere, anytime, from any device.

Quadrus’ extensive knowledge of the Microsoft® platform, along with over a quarter-century of development experience, enables us to deliver much more than just out-of-the-box features to provide a tailored solution that can go well beyond the primarily sales focus of traditional Customer Relationship Management solutions.

Service Areas


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CRM Configuration

Quadrus works with you to gain a solid understanding of your organization’s unique processes, workflows, systems, business areas, key relationships, and general functional requirements. Our system analysts then configure your CRM to custom fit your specific needs, including:

  • Input forms
  • Data views
  • Workflows
  • Reports, charts, and dashboards
  • Entities and Relationships


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CRM Customization & Integration

To deliver unified, rapid, single source access to the most current and complete data, we integrate CRM with your existing applications, migrate disparate data sources and customize the CRM solution to your needs. Customization and integration includes the development of:

  • Web components
  • Dashboards
  • Workflows
  • Enhanced web forms
  • Complex reports


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CRM Optimization & Extension

To ensure maximum utilization of your existing CRM and advance your ability to identify trends, analyze underlying relationships, flag potential challenges and opportunities, and deliver powerful insights, Quadrus follows a process to access, evaluate, recommend, and implement an optimized CRM solution.


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Skills Development

Our skills development consultants are experts in planning and delivering IT training and mentoring programs that quickly raise capabilities and deliver results.

Explore some of our Software Development clients and solutions.

Case Studies
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